A Complete Guide to
Sonata Safety Practices

Sonata Safe: A 10-Point Plan That Puts Safety Into Every Practice


Promoting and protecting the health of loved ones requires nothing less than a fully coordinated effort that actively meets the demands of a changed world. For this reason, Sonata is proud to respond to any safety questions with a comprehensive 10-point plan we call Sonata Safe.


Vaccine Ready


Sonata Senior Living has completed two separate onsite vaccination clinics at our communities, with onsite vaccinations administered to our residents and staff.

While we are thrilled to report that over 98% of our current residents are vaccinated, we will continue to work with our new admissions to secure vaccinations prior to move-in.

Welcome With Safety


Sonata Senior Living is open and offers tours based on safe touring best practices. We also make home visits to assist older adults who are planning a transition to senior living.

New residents are welcome at Sonata upon passing a screening criterion which requires two negative COVID tests.

To complement our award-winning care, built-in safety features and technology have been integrated into the design of Sonata’s independent living, assisted living and memory care communities.

Prevent and Control


To help prevent the spread of COVID, Sonata Senior Living follows all recommendations from local, state and federal agencies, including the Centers for Disease Control and Prevention (CDC). As guidelines change, we are set-up to shift with them and comply quickly. Our current practices include:

  • Daily temperature/symptom screening for all residents and staff
  • Temperature/symptom screening for all visitors
  • Temperature/symptom screening and testing for new residents
  • Enhanced sanitation measures and disinfection technology
  • Social distancing and signage
  • Safe visitation and tours

We’re vigilant about monitoring symptoms in both residents and staff that may indicate COVID. We test proactively and encourage employees to stay home at the slightest indication.

Stay Sanitized


Heightened sanitation procedures are in place at all Sonata Senior Living communities. They include frequent cleaning of commonly touched surfaces with a hospital-grade disinfectant approved by the United States Environmental Protection Agency (EPA).

Sonata uses an advanced technology called “electrostatic spray disinfection” to dispense disinfectant. It gives particles in the cleaning solution a positive charge, so they cling to surfaces and coat them for total coverage. It’s much more effective than conventional sanitation methods used in most senior living communities.

“Cleaning and disinfecting surfaces continue to be an effective way to reduce the spread of the virus.” — Andrew Wheeler, EPA Administrator

Respond Rapidly


If a Sonata resident or staff member tests positive for COVID, our rapid response task force initiates protocols immediately to ensure the safety and well-being of all residents. We require any resident who shows signs of COVID to follow strict quarantine procedures.

A resident who tests positive needs to have two negative test results, 24 hours apart, before leaving quarantine.

A staff member who tests positive needs to meet the same standards before returning to work.

Screen and Distance


Sonata is in full compliance with the Florida Executive Order that provides specific instructions for regulating visits to senior living communities. All visitors need to schedule their visits in advance and complete a temperature and symptom screening. Before entering one of our communities, a visitor should have:

  • No fever or respiratory symptoms
  • No contact with anyone who has had COVID symptoms
  • No contact with anyone who has tested COVID positive

Safety signage is located throughout our communities to remind everyone to maintain social distance and keep their hands clean.

“To practice social or physical distancing, stay at least 6 feet (about 2 arms’ length) from other people who are not from your household in both indoor and outdoor spaces.” — CDC

Mask Up


All Sonata staff members cheerfully wear masks and gloves while interacting with residents. Personal protective equipment (PPE) is also available on-site, with back-up supplies nearby. Staff members have been trained in how to use and remove PPE properly based on CDC recommendations. An infection prevention and control plan requires use of safety equipment by staff interacting with residents and visitors showing COVID signs or testing positive. It includes:

  • Two ply face masks and n95 masks
  • Face shields
  • Goggles
  • Gowns

Train and Educate


Sonata staff members receive ongoing training and education on infection control procedures, including screening for COVID symptoms, quarantine processes, sanitation practices, handwashing and the use of PPE. Senior management stays in constant communication with staff to ensure guidelines are well understood and properly implemented, even as they change.

Directors stay up to date by attending infection control and safety webinars hosted by the Florida Agency for Health Care Administration (AHCA) and the Florida Board of Health. Our residents’ families also receive training to ensure safe visits with their loved ones. Watch the family training video: Keeping Everyone Safe, Happy and Healthy.

Stay Connected


Social isolation has serious health consequences for seniors. Our lifestyle directors keep residents engaged with life enrichment programming that is safe and socially distant. We limit our activities to small groups and provide additional channels to interact including “hallway” events, live-streaming virtual events, and games. Resident dining services also remain intact with uninterrupted service.

While resident outings and transportation have been paused out of an abundance of caution, our creative programming keeps body, mind and soul happy and healthy. Take a look at the creative ways we’re keeping our residents energized.

“Loneliness acts as a fertilizer for other diseases. The biology of loneliness can accelerate the buildup of plaque in arteries, help cancer cells grow and spread, and promote inflammation in the brain leading to Alzheimer’s disease.” — Steve Cole, Ph.D., Director of the Social Genomics Core Laboratory, University of California, Los Angeles

Prioritize Family Time


Residents need to stay connected with loved ones to maintain well-being and provide reassurance to their families.

If indoor visitation is restricted for any reason, Sonata provides the alternative of outdoor visitation in a climate-controlled tent monitored by staff trained in temperature and symptom screening.

We also arrange virtual visits via Zoom and encourage resident families to schedule virtual sessions online. Video chat is an excellent way to stay connected to loved ones during the pandemic.

“With families today spread out all over the country, virtual visitation can be an important long-term way for family members to stay in touch with their loved ones.” —Bill Sweeney, Senior Vice President for Government Affairs, AARP

Reopening Information

Enjoy uninterrupted service and care through each phase of reopening.

Learn More

Safety Technology

Integrated safety features in building design, care approach and operations.

Learn More

Hurricane Safety

Emergency safety systems and plans for storm protection.

Learn More

Sonata Safe Resources

Get your top 10 safety questions about Sonata answered here.


The COVID pandemic has illuminated the importance of choosing a senior living community that follows the highest standards in safety and care. Born of but not limited to the current pandemic, Sonata Safe is more than a promise. It’s a proactive plan that reflects Sonata’s commitment to go above and beyond what is required to ensure the health and happiness of the residents and families we serve.

Find more resources here:

Re-opening Information
COVID-19 Updates
CDC How To Protect Yourself and Others
Hurricane Safety at Sonata

To learn more about Sonata Safe, contact us today or schedule a visit.

Important Questions About Visitation at Sonata Senior Living

On March 22, 2021, the Florida Department of Emergency…

Read More

Dementia Care Training in Florida Memory Care Communities

Choosing the right memory care community involves many…

Read More

Understanding Veteran Pension Benefits in Florida

If you or your spouse previously served in the United…

Read More

Sonata Senior Living Celebrates the Groundbreaking of Sonata Lake Mary

Sonata Senior Living and capital partner, Berkshire…

Read More