Privacy Policy for Sonata Senior Living

This privacy policy discloses the privacy practices and accessibility policy for sonataseniorliving.com. The privacy policy applies solely to information collected by this website.

Transparency in Coverage


As a company with a self-funded medical plan, Sonata Senior Living is required to comply with the DOH’s Transparency in Coverage Rule.  The rule requires health care plans to post cost information to the public. Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes Machine-Readable Files on behalf of Sonata Senior Living. To link to the files, please click here:  transparency-in-coverage.uhc.com.  For more information, continue to refer to the Transparency In Coverage FAQs on umr.com which are updated frequently.

Information Collection, Use, and Sharing


We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via phone or email in the future to tell you about our products or services, or changes to this privacy policy.

By submitting a contact form on this website, you agree to be contacted by Sonata Senior Living to explore senior living and care services at the telephone number you have provided. You agree we may use automated calling technology to contact you by call or text message at the telephone number provided, even if you previously registered on a Do Not Call registry. This consent is not required to obtain information about our senior living and care services.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the phone number given on our website.

Accessibility


Sonata Senior Living is committed to ensuring accessibility of its website to the widest range of users, including those with disabilities. We commit to ensuring all digital content produced by and for our company’s website meets W3C WAI’s Web Content Accessibility Guidelines 2.1, Level AA conformance. Web content produced for our company meets these standards as of December 31, 2021. Content provided for our site also meets the minimum requirements of Section 508 Electronic and Information Technology standards of the Workforce Investment Act of 1998.

Sonata Senior Living reviews this policy annually to ensure ADA compliance.

Security


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

Updates


Our Privacy Policy may change from time to time and all updates will be posted on this page.

The Roots to Our Success


There are many things that bring our vision to life, but none more important than these three essentials — serving as the foundation for everything we do.

PEOPLE

From residents and their families to team members, we are committed to partnering with those around us and investing in them to help achieve their goals and, ultimately, improve their lives.

COMMITMENT

Never satisfied, we actively seek new ways of exceeding expectations by placing customer service and resident choice at the center of everything we do.

INNOVATION

We’re raising the bar for senior living communities through the latest safety technologies, green initiatives and the integration of the most innovative tools available for optimized resident care.

Partners & Awards