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- Home
- Lifestyle Options
-
Communities
- Central Florida
- Southeast Florida
- Space Coast
- Treasure Coast
- Programs
- Resources
- About
- Contact Us
Privacy Policy for Sonata Senior Living
This privacy policy discloses the privacy practices and accessibility policy for sonataseniorliving.com. The privacy policy applies solely to information collected by this website.
Transparency in Coverage
As a company with a self-funded medical plan, Sonata Senior Living is required to comply with the DOH’s Transparency in Coverage Rule. The rule requires health care plans to post cost information to the public. Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes Machine-Readable Files on behalf of Sonata Senior Living. To link to the files, please click here: transparency-in-coverage.uhc.com. For more information, continue to refer to the Transparency In Coverage FAQs on umr.com which are updated frequently.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via phone or email in the future to tell you about our products or services, or changes to this privacy policy.
By submitting a contact form on this website, you agree to be contacted by Sonata Senior Living to explore senior living and care services at the telephone number you have provided. You agree we may use automated calling technology to contact you by call or text message at the telephone number provided, even if you previously registered on a Do Not Call registry. This consent is not required to obtain information about our senior living and care services.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the phone number given on our website.
Accessibility
Sonata Senior Living is committed to ensuring accessibility of its website to the widest range of users, including those with disabilities. We commit to ensuring all digital content produced by and for our company’s website meets W3C WAI’s Web Content Accessibility Guidelines 2.1, Level AA conformance. Web content produced for our company meets these standards as of December 31, 2021. Content provided for our site also meets the minimum requirements of Section 508 Electronic and Information Technology standards of the Workforce Investment Act of 1998.
Sonata Senior Living reviews this policy annually to ensure ADA compliance.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
The Roots to Our Success
There are many things that bring our vision to life, but none more important than these three essentials — serving as the foundation for everything we do.
PEOPLE
From residents and their families to team members, we are committed to partnering with those around us and investing in them to help achieve their goals and, ultimately, improve their lives.
COMMITMENT
Never satisfied, we actively seek new ways of exceeding expectations by placing customer service and resident choice at the center of everything we do.
INNOVATION
We’re raising the bar for senior living communities through the latest safety technologies, green initiatives and the integration of the most innovative tools available for optimized resident care.
“I wanted to extend a heart-filled thanks for being so proactive with (coronavirus) information and let you know what a wonderful job the staff is doing. Thank you for all your hard work and wonderful communication during this unprecedented time.”
– Samantha, Family Member
“Thank you for keeping us so well informed and for taking such good care of Mom.”
– Dr. Baker, Physician
“It’s about bringing purpose and comfort through each phase of aging.”
– Stuart Beebe, Co-Founder and Managing Partner
“As a certified gerontological nurse I have been impressed with Sonata’s holistic and personalized approach to providing resident care and services.”
– Teresa B. Allmond, BSN, BSHA, RN-BC, LNCC
“The food is beyond words. Every dish is made to order and delicious. I love eating here.”
– Annie, Resident
“I know that the staff cares. They understand our needs even when we don’t.”
– Jo, Resident
“I never knew what I was missing. I can’t believe how much I do every day and how many great friends I’ve met.”
– Jeanne, Resident
“As usual, it’s a great day at Serenades. Thanks for every little thing you do to make this a wonderful place for Mom.”
– Kevin, Family Member
“Everyone, at all times, had mom’s best interests at heart. She was so lucky to have them all.”
– Andy, Family Member
“The staff providing activities, like all employees we encounter were truly welcoming and helpful.”
– Jack & Karen, Family Members
“So many of you touched her heart.”
– Terri, Daughter
“You definitely went the extra mile with caring for my mother.”
– Donna, Daughter
“I appreciate very much their concern for him as well as to answer and respond to those concerns.”
– Barbara, Daughter
“I want to express how much I appreciate the work Sonata is doing to protect our most vulnerable citizens. The mitigation strategies you’ve put in place such as screenings, having staff wear masks, and maintaining social distancing is protecting our mother and all residents.”
– Debbie, Family Member
“We appreciate all the sacrifices you are making for the well-being of your staff and our loved ones as well as the clear and regular communications, the steady guiding hand, and your heartfelt care for everyone at Serenades. We cannot express enough how safe and comforted we feel under your guidance.”
– Jim, Family Member
“We wanted to let you know how much we appreciate all the extra work you’ve taken on to ensure the care of our loved ones and your staff. You are a real-life superhero and we are so grateful you are here.”
– Jim, Family Member
“We have been so impressed and grateful for all of the work you and your staff have been doing during this trying time.”
– Clark, Family Member
“I have been very impressed with the communications and precautions you and the staff are taking and implemented before Florida realized the seriousness of coronavirus.”
– Tom, Family Member
“I want to let you know I appreciate the care you are giving to us caregivers.”
– Beth, Sonata Team Member